Network Troubleshooting

Network troubleshooting is the collective measures and processes used to identify, diagnose and resolve problems and issues within a computer network.

It is a systematic process that aims to resolve problems and restore normal network operations within the network.

Network troubleshooting is primarily done by network engineers or administrators to repair or optimize a network. It is generally done to recover and establish network or Internet connections on end nodes/devices.

Some of the processes within network troubleshooting include but are not limited to:

  • Finding and resolving problems and establishing Internet/network connection of a computer/device/node
  • Configuring a router, switch or any network management device
  • Installing cables or Wi-Fi devices
  • Updating firmware devices on router switch
  • Removing viruses
  • Adding, configuring and reinstalling a network printer

Network troubleshooting can be a manual or automated task. When using automated tools, network management can be done using network diagnostic software.

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